Connecting the apps you already use
Most small businesses already pay for good tools. They just don't talk to each other. Common examples:
- A website form that adds the lead to a spreadsheet or CRM and notifies you right away
- Invoices or payment links sent automatically when a job is marked complete
- Follow-up emails or appointment reminders that go out on their own
- New-employee setup steps that happen in the right order every time
Where an existing service like Zapier or Make does the job, I'll use it. It's quicker to set up, easier for you to see and change, and doesn't depend on me. Any subscription it needs is in your name.
Scripts and Microsoft cloud automation
Some jobs are better handled with a script, especially in Microsoft 365: adding and removing employee accounts consistently, regular reports on licenses, sign-ins, or mailbox sizes, and routine checks that would otherwise be done by hand. PowerShell automation is something I've done extensively in enterprise IT. I write custom scripts only when there's a clear reason to, and you get the script and notes on how it works.
AWS setup and troubleshooting
For businesses that already use Amazon Web Services, or need to, I can help with:
- Setting up and configuring AWS services sensibly from the start
- Troubleshooting things that stopped working or never quite did
- Reviewing who has access (IAM), security groups, and other security settings
- Selected infrastructure improvements, including repeatable setups with Terraform where that makes sense
- Practical monitoring, logging, and alerts, so problems get noticed
This draws on my enterprise work with multi-account AWS environments. It's project work. I don't offer 24/7 cloud operations or a security operations center.
