Smaltech IT Solutions home

Simple options. Clear scope. No unnecessary technology.

Every business is different, but choosing help should be straightforward. Start with one of three options. After a short conversation, you receive a written recommendation and quote describing what is included, what is not, and any separate software costs.

Discuss My Project

Option 1Business Website

A professional website your customers can actually use.

Designed for a small service business that wants a clean, credible online presence without committing to an ongoing bundle.

Standard-scope website includes

  • Up to three standard pages, with mobile-friendly layout and clear calls to action.
  • A contact or estimate-request form with a verified notification destination.
  • Customer-provided service information, branding, and photos organized for readability.
  • Basic search foundations: descriptive page titles, appropriate headings, sitemap, and accessible page structure.
  • Domain and HTTPS configuration with the agreed hosting provider.
  • One consolidated revision round and a 30-day period to correct defects in the delivered scope.
  • A simple handoff; customer ownership of paid-for website assets.

Optional Website Care

For $149/month, Smaltech can manage the agreed hosting arrangement, perform defined uptime and contact-form checks, handle backups or exports supported by that setup, and complete up to 30 minutes of small content updates. Larger changes are quoted separately. Month-to-month terms apply.

The Smaltech IT Solutions home page in a desktop browser
The same page on a phone
Smaltech's own website, built and hosted the way we would build yours.

Option 2Smaltech One

One coordinated setup for the technology behind your business.

For owners who would rather have one person help bring their website, business email, Google presence, and basic customer-review process together.

Standard initial setup

  • A mobile-friendly website with up to five standard pages and a tested contact or estimate form.
  • Configuration of up to three new business email accounts on one domain, including supported email authentication and multifactor authentication. Existing mailbox migration is not included.
  • Creation or optimization of an eligible Google Business Profile, with customer-controlled access.
  • Google review link and QR code, plus one compatible email review-request workflow for eligible customers.
  • Launch checklist, simple owner guide, and short personalized walkthrough.

Ongoing service

  • Agreed website hosting and care, uptime checks, and supported backups or exports.
  • Monthly contact-form test and a basic Google Profile information check.
  • Up to 30 minutes of minor website or profile edits per month; unused time does not accumulate.
  • A monthly Smaltech Snapshot showing documented checks, changes, and measured activity available from connected tools.
  • Nonemergency help for the contracted services, with an initial response target of one business day.

Important scope notes

Third-party licenses, domain renewals, paid messaging, and software subscriptions are separate. A complicated email migration, new phone system, advanced workflow, additional pages, or extensive account recovery requires a separate quote. Smaltech One does not include 24/7 monitoring or emergency IT support.

Option 3Business Improvements

Make the tools you already own work harder.

Not every problem needs a new website or another monthly subscription. Sometimes the best improvement is configuring features already included in your current software.

Examples

  • Customer follow-up: configure supported estimate reminders, inquiry alerts, or repeat-customer follow-ups.
  • Review requests: help your business request genuine customer reviews consistently and manage feedback responsibly.
  • Business email: set up professional mailboxes, check delivery settings, and strengthen account access.
  • Practical AI: organize incoming requests, prepare drafts, and reduce repetitive data entry with appropriate review and approval.
  • Microsoft 365 and IT: solve scoped account, identity, email, or automation problems when a project fits the schedule.

We begin by understanding your existing tools and the desired result. If the work is already supported by your software, we configure it there first. Where a connection is needed, we consider an existing supported integration before recommending custom development.

Sample message on a business's own domain, with the records that let other mail servers trust it.

How pricing works

The advertised prices describe standard starting scopes, not an unlimited service. Before work begins, we provide a written quote, explain what is included, and identify any third-party fees. If a project requires additional pages, migrations, subscriptions, integrations, or unusual troubleshooting, those items are priced separately and approved before work begins.

For any discounted implementation fee tied to ongoing service, the agreement will disclose the full implementation price, any deferred balance, when it is waived, and what remains payable if monthly service is canceled. Monthly care and the implementation payment arrangement are distinct.

Still not sure which option fits?

You do not need to decide before talking to us. Describe the problem and we will recommend one practical next step.

Book a Free 15-Minute Call

Common questions

Do I need to buy a monthly plan?

No. You can purchase a one-time website or a scoped improvement project. Monthly care is optional unless specifically included as part of the solution you choose.

What does "starting at" mean?

The price covers a standard defined scope. We review your existing systems, content, and requirements before providing a written quote. Additional complexity is explained before work begins.

Will I own my website and accounts?

Your domain, Google Business Profile, business accounts, and data remain under your ownership. Paid-for website assets are transferred as described in the project agreement. We disclose any hosting or third-party service dependencies.

Can you work with software I already use?

Usually that is our starting point. We first check whether your current tools already provide the feature you need. If a reliable connection is missing, we evaluate supported integrations before proposing custom work.

Can AI respond to my customers automatically?

For sensitive or judgment-based communications, our preferred approach is AI-assisted drafting with a person reviewing the result. The exact permissions, actions, and approval steps are agreed before implementation. We do not sell autonomous customer conversations as a standard launch service.

Can you help my business get more Google reviews?

We can help configure an appropriate review-request process for customers with genuine service experiences. We do not buy reviews, offer incentives, filter out unhappy customers, or guarantee ratings or review counts.

Will you guarantee more customers or higher Google rankings?

No. We can improve how your website and workflows are configured and help you measure available activity. Search placement, customer behavior, and revenue depend on factors outside any one technical setup.

What does the Smaltech One monthly fee cover?

It covers the website and other ongoing services listed in your written agreement, defined checks, a limited allowance for small changes, and a monthly activity summary. Major redesigns, email migrations, additional integrations, and third-party subscription costs are separate.

Can I cancel monthly service?

Monthly service is offered on month-to-month terms with the notice specified in the agreement. If you received a discounted implementation fee, an explicitly disclosed deferred balance may remain payable if service ends before the agreed waiver conditions are met.

Do you offer emergency or 24/7 IT support?

Not at this time. Smaltech provides scheduled, nonemergency help. We will explain support availability and response expectations before taking on a project.

Where do you work?

Smaltech serves businesses in Spartanburg, Greenville, and nearby Upstate communities. Projects are completed remotely, by phone, video call, and screen sharing.

What is slowing your business down?

A website that needs work? Too much time chasing estimates? Business email problems? Start with a free conversation. We will recommend a practical next step, even if the best answer is to use a feature you already have.

Book a Free Call Call (864) 702-8223
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